Who We Are
A hearttech company looking to change everything there is to change about the consumer services industry.
We're just a couple of guys who held day jobs but always had a passion for repairing things ourselves. We replaced faucets and water heaters, installed cabinets, worked on our cars and bikes, even painted our own homes. We became the go-to handymen for family, friends, and neighbors. While we enjoyed fixing things and learning from the process, we felt even better when we could help others. Though we are not licensed professionals, we have years of DIY experience and firsthand knowledge about what they do.
All too often we heard the same stories from people struggling with the cost and quality of repairs. An elderly neighbor having a hard time keeping her home in good shape, a co-worker who took her car back to the shop for repeat repairs, or a relative battling illness who physically couldn’t manage fixes of his own. We all know someone in that capacity or have been there ourselves. In today’s fast-paced world where social media and uncertainty seem to be the norm, we see less and less of old school values. People rarely extend a free helping hand, and good customer service is hard to come by. When we spend our hard earned dollars we are not always getting what we pay for.
We were often asked for referrals on fixes that were beyond our scope. It was obvious that people had a hard time finding reputable and trustworthy professionals for a multitude of repairs. We know there are Pros out there who are great at their job and can provide exceptional service. We’ve met some along the way and connected them with our family and friends. After countless referrals we realized this could easily be a full-time gig. But we also wanted to do more to help those who couldn’t afford basic repairs. So, why not combine the two? That’s how we came up with Free Fix Heroes.
A hearttech company looking to change everything there is to change about the consumer services industry.
We're just a couple of guys who held day jobs but always had a passion for repairing things ourselves. We replaced faucets and water heaters, installed cabinets, worked on our cars and bikes, even painted our own homes. We became the go-to handymen for family, friends, and neighbors. While we enjoyed fixing things and learning from the process, we felt even better when we could help others. Though we are not licensed professionals, we have years of DIY experience and firsthand knowledge about what they do.
All too often we heard the same stories from people struggling with the cost and quality of repairs. An elderly neighbor having a hard time keeping her home in good shape, a co-worker who took her car back to the shop for repeat repairs, or a relative battling illness who physically couldn’t manage fixes of his own. We all know someone in that capacity or have been there ourselves. In today’s fast-paced world where social media and uncertainty seem to be the norm, we see less and less of old school values. People rarely extend a free helping hand, and good customer service is hard to come by. When we spend our hard earned dollars we are not always getting what we pay for.
We were often asked for referrals on fixes that were beyond our scope. It was obvious that people had a hard time finding reputable and trustworthy professionals for a multitude of repairs. We know there are Pros out there who are great at their job and can provide exceptional service. We’ve met some along the way and connected them with our family and friends. After countless referrals we realized this could easily be a full-time gig. But we also wanted to do more to help those who couldn’t afford basic repairs. So, why not combine the two? That’s how we came up with Free Fix Heroes.
What We Do
Think of it as when you buy something from a store and they will donate a portion of the sale to a good cause. That’s what we’re tapping into here at Free Fix Heroes. We connect you with a Pro to assist you with your repair, and in return your Pro will “pay it forward” by donating his/her time and skills to offer FreeFixes to people in need. By using our site to request a Pro for your repair, you are ultimately helping others who can’t afford repairs of their own. You, and the Pros that you support, become our Heroes!
Our model is pretty simple.
Tell us what you need help with, and we will refer you to a Pro that can best perform the repair.** We pre-screen all of our Pros so you can be sure they are properly licensed, trustworthy, and will provide quality service. There is no charge for our referral and you can submit additional requests at any time.
If you are a Pro looking to expand your clientele and business, we want to help too. Join our network (also for free) and we’ll send you customer referrals. We do not collect commission or fees from referrals and customers pay you directly. The only thing we ask is for you to donate a bit of your time and expertise for some FreeFixes (the ultimate “pay it forward” in our book!). You will help others by doing what you already know best!
We are constantly reminded of the struggles that people face in our community when it comes to having access to basic home, auto, or bike repairs or maintenance. With Free Fix Heroes, our goal is to help people one repair at a time. With your support, we can make a difference!
(**At this time we are only servicing the SF Bay Area but we hope to grow and have a broader reach in the future. Please check back often for updates.)
Think of it as when you buy something from a store and they will donate a portion of the sale to a good cause. That’s what we’re tapping into here at Free Fix Heroes. We connect you with a Pro to assist you with your repair, and in return your Pro will “pay it forward” by donating his/her time and skills to offer FreeFixes to people in need. By using our site to request a Pro for your repair, you are ultimately helping others who can’t afford repairs of their own. You, and the Pros that you support, become our Heroes!
Our model is pretty simple.
Tell us what you need help with, and we will refer you to a Pro that can best perform the repair.** We pre-screen all of our Pros so you can be sure they are properly licensed, trustworthy, and will provide quality service. There is no charge for our referral and you can submit additional requests at any time.
If you are a Pro looking to expand your clientele and business, we want to help too. Join our network (also for free) and we’ll send you customer referrals. We do not collect commission or fees from referrals and customers pay you directly. The only thing we ask is for you to donate a bit of your time and expertise for some FreeFixes (the ultimate “pay it forward” in our book!). You will help others by doing what you already know best!
We are constantly reminded of the struggles that people face in our community when it comes to having access to basic home, auto, or bike repairs or maintenance. With Free Fix Heroes, our goal is to help people one repair at a time. With your support, we can make a difference!
(**At this time we are only servicing the SF Bay Area but we hope to grow and have a broader reach in the future. Please check back often for updates.)